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HEALTH & SAFETY VIDEO & CD | MANAGEMENT VIDEO & CDSALES VIDEO & CD | SECURITY VIDEO & CDENVIRONMENTAL VIDEO & CD | FIRE VIDEO & CD

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Video & CDROMs
Management 
Absence Management - e-learning
Absenteeism, Challenging - DVD
Active Body Language - Video
Appraisal Interview - A Sense of Achievement - Video
Appraisal Interviews - Where Do You Go From Here - DVD
Assertiveness, An Introduction to - CDROM
Attendance, Improving - DVD
Change - Making Sustainable Change - CDROM Set
Change Management - Classical Change - DVD
Coaching for Success - Video or CDROM
Communication Skills - Are You Really Listening? - Video
Communication Skills - Plain English - Video
Communication Skills - Read my Lips... Watch my Body... Look me in the Eye - Video
Communication Skills - The Art of Two-Way Communication - DVD
Communication Skills - What are you trying to say? - Video
Communication, Advanced - CDROM
Communication, Essential - CDROM
Communication, Smarter - CDROM
Debt Collection By Telephone DVD
Delegation - CDROM
Discipline Interview, The - DVD
Finance - Improving Your Profitability - CDROM
Grievance and Disciplinary Interviewing - CDROM
Influencing Skills - Video
Influencing, Supporting Skills - Video
Interviewing Skills - The Right Choice - Video
Interviewing Skills, Essential - CDROM
Interviewing, The Art of - DVD
Leadership - Business as Usual - Video
Letter Writing Skills - When Letters Work - DVD
Letter Writing, Business - CDROM
Management - A Problem Owned is a Problem Solved - Video
Management - The Will to Work - Video
Management Matters - Video
Management Milestones - Essentials - ONLINE Web Based Training
Management Milestones - Masters - ONLINE Web Based Training
Management Skills - Organising and Applying Information - CDROM
Management Skills - Process Re-engineering - Video
Management Videos and CDROM Homepage
Managing a New Team - CDROM
Managing Yourself - CDROM
Meetings - Conducting Effective Meetings - CDROM
Motivation - Personal Best - Video
Motivation - The Pursuit of Efficiency - DVD
Motivation - Video
Negotiating Skills - Good Deal - Video
Prejudices - Birds, Booze and Fags - Video
Prepare for Some Tips - Video
Presentation Skills - Best Mans Speech - Video
Presentation Skills - Effective Speaking - DVD
Presentation Skills - Giving a Presentation - Video
Presentation Skills - Ready, Steady, Go - Video
Presentations, Preparing for - Video
Professional Management Series - Personal Development and Communication - ONLINE Web Based Training
Project Management - Tools and Techniques - CDROM
Project Management - Tracking and Control - CDROM
Project Managment - The Process - CDROM
Questioning Skills - Video
Recruitment Interviewing - CDROM
Report Writing - Oh What a Lovely Report - DVD
Speaking and Listening - Video
Statistical Process Control, An Introduction - CDROM
Stress - Video
Stress Matters - Video
Supervisor, The Successful - DVD
Team Building - The Motley Crew - Video
Teambuilding - Building a Partnership - CDROM
Teamwork - Developing People - CDROM
Teamwork - Effective Communication - CDROM
Teamwork - Getting the Work Done - CDROM
Teamwork - Working Together - Video
Teamwork - Your Place in The Team - DVD
Teamwork The Play DVD
Telephone Skills - Dialing Tones - Video
Telephone Skills - Who Are You by the Way? - DVD
Time Management - Time to Think - DVD
Time Management, Practising - CDROM
Time Management, Principles of - CDROM
Training - It's All Over - Video
Training, The Trouble With - Video

Influencing Skills - Video

Introduction

A manager has two choices when it comes to influencing a member of staff, it can be either persuasion or power. If you want to employ the former then this programme will help.

Using realistic scenarios Influencing Skills encourages the use a gradual approach when trying to influence that leads to the winning of hearts and minds and leading to permanent change - As well as guidance on handling objections and misunderstandings.

Who could benefit 

Managers involved in more complex oral or written communication and interpersonal scenarios, both internal and external.

Key Learning Areas

  • Preparation
  • Influencing strategies checklist
  • Handling objections
  • Dealing with anger

Course Duration

20 minutes with Presenters Guide

     

Cost: Video and CDROM Prices
International orders please email for cost
Bulk Discounts Available

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Call free: 0800 31 88 35
London: 020 8819 9561
Manchester: 0161 660 7660
Norwich: 01603 857 877

Glasgow: 0141 530 7710

mob/text: 07976 513 848

All NEBOSH, IOSH, IFE, IEMA, ILM, IRATA and City & Guilds courses are run through authorised centres.

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London: 020 8819 9561
Manchester: 0161 660 7660
Norwich 01603 857 877
Glasgow: 0141 530 7710

email: info@trainingworld.co.uk

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