Essential Interviewing Skills - CDROM

Face-to-Face - Module 1

Your most successful managers are team leaders.

They surround themselves with capable staff, then use their communication skills to build and foster the team environment. 

Interviewing skills form the bedrock of good communication. This course teaches these Essential Interviewing skills - how to prepare for an interview, how to listen and observe, how to conduct the interview and how to build a rapport. Make sure interviewing techniques are right from the start.

Who could benefit?

• All managers and team leaders who conduct interviews
• Anyone preparing for or being interviewed

Key learning areas

• Establishing interview objectives
• Drawing up a plan
• Listening actively
• Observing reactions and body language
• Asking the right questions
• Giving information
• Controlling the interview
• Building rapport

Running Times

2 - 3 Hours
Self-Study Workbook (printable from CDROM)

Cost: Video and CDROM Prices
International orders please email for cost
Bulk Discounts Available

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