Nobody's Perfect - Video
The quality approach to learning from mistakes
For an organisation to be successful, it must break new ground and take risks.
This short case study looks at the way people deal with mistakes. Griff plays a buyer who has made a serious misjudgement, ordering a product that his company finds impossible to sell. Ranting and raving solves nothing, but a positive approach by his boss (Mel), who examines the reason why the mistake occurred, ensures that well-intentioned initiative is suitably encouraged.
Produced by PlayBack Communications
Who could benefit?
- Every management and supervisory level in an organisation, including the board of directors
Key learning areas
- Recognising mistakes and learn from them
- Ranting and raving solves nothing
- Ensuring clear accountability for decisions
- Being honest and open
Running Time
4 minutes
Cost: Video and CDROM
Prices
International orders please email for cost
Bulk Discounts Available
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