Your Place in Total Quality - Video

Promoting quality for the whole workforce, not just managers

The key to making total quality work in your company is to get every individual interested, and eager to participate. But most learning is designed to sell quality to managers, not to staff.

This video has therefore been specifically produced to inspire staff throughout the company with the total quality message.

Henry Barrel, Victorian founder of Lock, Stock and Barrel, watches from his portrait on the office wall as his business slips further and further into chaos in the present day world. So when he pays the staff a visit, they soon realise he has some sensible things to say.

Henry has the knack of describing quality so that it strikes a chord with everyone in the room. The staff begin to get enthusiastic about what they can contribute to improving things, making an impact on their own working lives and on the performance of the company. Staff on this course will learn how to integrate quality into every aspect of business.

Who could benefit?

• Top management
• Middle managers
• All staff with specific responsibility for any area of total quality management
• Staff and employees

Key learning areas

• Everyone has customers, inside the company if not externally
• Everyone must take responsibility for what they do
• Producing quality work is important to your customer
• Producing quality work makes your job more enjoyable

Running Time

Main video: 25 minutes
Summary video: 5 minutes

Presenter’s Guide: Session Plans, OHPs and Handouts (printable form CD-ROM)

Cost: Video and CDROM Prices
International orders please email for cost
Bulk Discounts Available

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Glasgow: 0141 530 7710
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