Smarter Communication - CDROM

The Professional Management Series

In business, smarter communication is a skill that characterises the difference between the good manager and the exceptional one.  

This learning programme builds on its predecessor, Essential Communication, and explores the key skills in being able to communicate smarter.  

Using typical management scenarios, the content highlights the need to plan communications properly, showing ways of getting the message across by taking account of the audience, the situation and the content. The programme also looks at using communication and interpersonal skills to influence others. The Getting the right message across theme is used throughout the programme, providing practical examples and demonstrations that can be used in any situation.

Who Could Benefit?

• Managers and supervisors involved in more complex
  oral or written communication, both internal and external.

Key Learning Areas

• How to be persuasive

• Planning to communicate
• Expressing yourself
• What is influencing
• Skills which support influencing
• Influencing techniques

Running times

3-4 hours

Cost: Video and CDROM Prices
International orders please email for cost
Bulk Discounts Available

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