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Probing
Introduction
More sales are lost because the salesperson failed to get enough information than any other single reason. Unless a salesperson understands WHY someone would want a product/service and HOW the buyer would benefit, the likelihood of Closing the sale is minimal.
No matter how brilliant a Closer, unless we have all the relevant information our summary and close will lack conviction. This course gives you the structure to be truly Professional and gain more orders.
The Course Covers
- Plan and preparation
- Setting the goalposts for the interview
- What information do we want
- Listening skills
- The secret of recording information effectively
- How to ask a ten pence question and get a pound answer
- How to present Self - Company - Product - Price
- Role Plays with realistic buyer/seller scenarios
- Group discussion
Course Duration
Two days
Certification
Certificate of Attendance
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Call Free: 0800 31 88 35 fax: 08707 42 01 81 All NEBOSH, IOSH, IFE, IEMA, ILM and City & Guilds courses are run through authorised centres.
NOW AVAILABLE! from £295.00
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London: 020 8819 9561
Manchester: 0161 660 7660
Glasgow: 0141 530 7710
or call free on 0800 31 88 35
e mail: info@trainingworld.co.uk
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