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Management - A Better Way

A Course for Middle Managers

Introduction

The role and responsibilities of Middle Managers are changing to take into account the needs of the Company's customers. This needs to be reflected in the knowledge and expertise of these managers.

Aims and Objectives

This workshop aims to introduce the basic concept of Management, its role, responsibilities and to define scope of authority. The course concentrates on the four managerial functions Planning, Organizing, Motivating and Controlling.

The Course Covers

  • What is a Manager: Role Responsibilities
  • Resource Management
  • Strategic Planning
  • Total Quality Management and Quality Systems
  • Understanding your Customers
  • Quality Service Standards
  • Pro-active Problem Solving
  • Budget Control
  • Statutory and Legal Requirements
  • Manpower Planning & Training

Course Duration

Three Days

Certification

Certificate of Attendance

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Call Free: 0800 31 88 35
London: 020 8819 9561
Manchester: 0161 660 7660
Glasgow: 0141 530 7710

fax: 08707 42 01 81
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All NEBOSH, IOSH, IFE, IEMA, ILM and City & Guilds courses are run through authorised centres.

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NEBOSH Diploma
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from £295.00

     

 

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London: 020 8819 9561
Manchester: 0161 660 7660
Glasgow: 0141 530 7710
or call free on 0800 31 88 35

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