This course is suitable for all managers and supervisors who have people
reporting directly to them. Delegates should have already completed the
Effective Communications course before attending Interviewing for Staff
Development.
Aims
At the end of the course, delegates will be able to:
State the objectives of the staff development interviews
Apply the ground rules of interviewing
Comply with company procedure
Use interviews as a strategy for improving performance
Conduct structured, appraisal, discipline, grievance, counselling and
appeals interviews.
The Course Covers
Review of Interviewing Skills, following Effective Communication course.
Different types of staff development interviews : e.g. Appraisal,
Discipline, Counselling, Grievance, Appeal.
The format and objectives for these interviews
Company Procedure and Policy covering these interviews
The use of Specific Documentation within these interviews